ServiceTitan alternatives for small commercial HVAC shops
ServiceTitan describes its commercial platform as built for large, multi-trade, multi-location contractors. A smaller commercial service shop can compare BuildOps, ServiceTrade, ServiceBox, FieldBoss, Jobber, Housecall Pro and BoltWright, then run the same trial in each.
We make BoltWright, one of the alternatives below, so weigh our take accordingly. What we say about every other vendor comes from their own public pages, checked October 16, 2026, and the sources are listed at the end.
ServiceTitan describes its commercial platform as built for large field teams, multiple trades and multi-location operations, and it gives prices on request. If you want a simpler setup, a price you can see up front, or a field app built around the equipment on your customers’ buildings, compare these: BuildOps, ServiceTrade and ServiceBox, which are built for commercial service; FieldBoss, an ERP on Microsoft Dynamics 365; Jobber and Housecall Pro, lighter systems that publish their prices and serve many residential shops; and BoltWright, where the crew’s notes become reports the office reviews. Run the same maintenance visit and service call through two or three of them before deciding.
Who ServiceTitan suits
ServiceTitan sells to residential and commercial contractors. Its commercial service page calls it “the end-to-end platform powering commercial service contractors” and says it supports “large field teams, multiple trades, and multi-location operations.” The same page lists model and serial number scanning from the phone, a Findings feature for turning what techs find into more work, a customer portal where customers can see their equipment data, and Field Assistant, an AI assistant for technicians.
Its pricing page lists three packages, Starter, Essentials and The Works, each with Request Pricing in place of a number. The request form asks how many technicians you have and whether you have a full-time office employee. The page highlights call booking, call recording, ad-spend tracking, payroll and memberships, and promises to “deliver an amazing homeowner experience.”
If ServiceTitan already runs your shop well, there may be no reason to move. Changing systems takes the office’s time and attention, and a setup your people know has real value.
When a smaller commercial shop looks elsewhere
- You want to see the price first. ServiceTitan, BuildOps and ServiceTrade quote after a conversation. Jobber, Housecall Pro, ServiceBox and BoltWright publish plan prices, and FieldBoss publishes starting prices.
- The package leans residential. The pricing page leads with call recording, ad-spend tracking, memberships and a homeowner experience. A shop that maintains rooftop units for property managers may care more about agreements, equipment history and getting repairs quoted. Ask which package covers those, and what you’d be paying for that you won’t use.
- Your techs work where there’s no signal. ServiceTitan’s Field Mobile App FAQ says notes, photos, forms, equipment and closing out a job work offline, and that service location history isn’t available offline. If your techs need the last visit’s history in a basement mechanical room, test that specifically.
- The office is one or two people. Somebody has to set up and look after whatever you choose. Ask each vendor who does the setup, how long it takes, and how much looking after it needs once you’re live.
The alternatives, from each vendor’s own pages
Each row says what the vendor says about itself, what it publishes about price, and the kind of shop that might put it on a shortlist.
Scroll sideways to see pricing and who each one might suit.
| Product | What its own pages say | Published pricing | Worth a demo if |
|---|---|---|---|
| BuildOps | Says it is trusted by 1,500+ commercial contractors, from mid-market shops to enterprise. Keeps service history and specs on every unit, reads nameplates from the phone, and lets techs update equipment “whether you have signal or not,” syncing later. Offers service only, or service plus project tools such as submittals, RFIs and change orders. | Not published. A custom proposal after a demo, based on crew size, modules and integrations. | You also run project work and want it in the same system as service. |
| ServiceTrade | “Built for commercial service teams, not residential contractors.” Equipment history, deficiency capture, online quotes and a QuickBooks integration are in its entry suite. Office users are free. | Not published. Three suites (Select, Premium and Enterprise), priced mainly by the number of technicians. | Turning maintenance findings into quoted repairs is the main thing you want to improve. |
| ServiceBox | Canadian-built software for commercial HVAC service, maintenance and project teams. Keeps model, serial, prior repairs, readings and open recommendations on each unit, and creates recurring work orders from the maintenance agreement. Lists QuickBooks Online, QuickBooks Desktop and Sage 50 Canada, and an offline mode that keeps saved work accessible through weak connectivity. | Standard $210 and Premium $330 a month, each with the first six users included, billed in local currency for Canadian and U.S. customers. A $75 two-user Starter for qualifying shops. | You’re in Canada, or your books are in Sage 50 or QuickBooks Desktop. |
| FieldBoss | Built for HVAC and elevator contractors and delivered on Microsoft Dynamics 365. Lists full ERP financials (general ledger, receivables, payables and banking), recurring PM agreements and equipment service history. Its pricing page lists the field app’s offline capability as “Full Functionality without Service.” | Starting prices: mobile users from $90 and back-office users from $185 per user a month, plus implementation from $50,000 one time. The page doesn’t state a currency. | You want accounting and field service in one Microsoft-based system and can fund the implementation. |
| Jobber | Says “400,000+ home service pros trust Jobber.” Its HVAC page describes recurring maintenance jobs that are scheduled and invoiced automatically, and job costing for commercial projects. It doesn’t describe a record for each piece of equipment, so ask where unit history would live. | Published in U.S. dollars by plan and team size, with a 14-day free trial. | Commercial work is a small share of your jobs and you want a quick, low-cost start. |
| Housecall Pro | Says it is built for both residential and commercial HVAC contractors and scales “from a single truck to a team of 50 or more.” Its Essentials plan keeps service and equipment history on each property and sells recurring service agreements. Its Mobile FAQ says editing without a connection is not supported. | Published by plan, with a 14-day free trial. | You do a mix of residential and light commercial work. |
| BoltWright | Our own commercial HVAC service software, built in Calgary. Dispatch, customers, sites and equipment history, maintenance agreements, quotes and invoices, with a Field app for techs. Notes, voice recordings and photos save on the phone without signal; live conversations with Bolt, the AI assistant, need a connection. The crew’s notes become a report organized by unit that the office reviews before sending. Built for service and maintenance; it has no construction project tools such as submittals or progress billing. | C$129 per working truck a month for the first ten, then C$99. No seat charge for office users, helpers or apprentices. Month to month, with migration and setup included. | Your work is maintenance and service on customer buildings, and the paperwork after the visit is what you most want off your plate. |
BoltWright is newer and much smaller than the other companies on this list. Ask every vendor, us included, who answers when something goes wrong and how quickly. Other systems often named alongside these include FieldEdge, Simpro, FieldPulse and Service Fusion. They aren’t covered here, and the same trial works for them.
One trial for every vendor
Bring the same two jobs to every demo: a maintenance visit across several rooftop units, and a service call that ends with a repair the customer still has to approve. Ask each vendor to walk through them on screen.
- Get the price for your actual shop in writing: technicians, office users, modules, implementation, data migration and what changes at renewal.
- From the phone, open a site with several units and find the right RTU’s last visit. Then switch on airplane mode, record a reading, a photo and a voice note, close and reopen the app, reconnect, and check the office sees each item on the right unit.
- Follow the repair from the finding to the quote, the customer’s approval and the return visit on the schedule.
- Read the report the property manager would get. Who reviews it, and what stops a wrong reading from going out?
- Open the maintenance agreement. Which visits are due next, and how is included maintenance kept apart from billable extras on the invoice?
- Name your accounting system and edition, and ask which way records sync.
- Get a sample export of customers, sites, equipment and job history before you sign.
The commercial software comparison uses the same script across more vendors, and the small-shop guide helps split the trial between the owner, the office and the crew. If you’re in Canada, the Canadian software guide covers currency, sales tax and QuickBooks Canada.
If you’re already on ServiceTitan
Check your contract’s end date and notice terms first. Ask ServiceTitan for a sample export of the records you’d need to keep, especially equipment and job history, and ask the receiving vendor to import that sample while you watch. The switching checklist covers the rest of the move. If you come to BoltWright with time left on another system’s contract, we credit up to six months of the remaining term; the details are on the pricing page.
Sources
Each vendor page was opened and checked on October 16, 2026. Prices, plans and features change, so confirm them with the vendor before you decide.
- ServiceTitan: commercial service and replacement, pricing, Field Mobile App FAQ (updated October 15, 2026)
- BuildOps: asset management, pricing
- ServiceTrade: commercial HVAC, pricing
- ServiceBox: HVAC software, pricing
- FieldBoss: HVAC, pricing
- Jobber: HVAC software, pricing
- Housecall Pro: HVAC software, pricing, Mobile FAQ (updated January 21, 2026)
- BoltWright: how it works, pricing, working with no signal
Bring a maintenance visit and a service call.
We’ll run both through BoltWright in a walkthrough. Or open the demo first: it has a made-up shop’s data and needs no signup.
Book a walkthrough Try the demo