How BoltWright actually works.
Plain pages on what the app does and why we built it that way, written for techs in the field and the people in the office. Search, or scroll.
For techs in Field
Signing in, your day, working without signal, what you capture on site, hours, and how a job gets finished.
Signing in to Field on your phone
Signing in with your work Google account, why you stay signed in, what happens when the session lapses while you're offline, and what signing out takes off the phone.
Read the page →Your day in Field
A tour of the Field app for your first week: what Today shows, what a stop holds, arriving and leaving, your own time, the handoff, and Bolt.
Read the page →Working with no signal
What the Field app keeps doing without reception, what has to wait for a connection, and what happens when the signal comes back.
Read the page →Capturing a visit: notes, photos, readings and voice
What a tech can record against a stop and a unit in Field, when it counts as saved, and how it turns into the report the office reviews.
Read the page →Finishing a job and what happens to the report
How a tech finishes their part, how completing the visit starts the service report, and what the office sees before anything goes to the customer.
Read the page →When the office changes your schedule
How Field shows you a published dispatch change, how to acknowledge it, what Bolt does if you don't, and what the office sees.
Read the page →Your hours, and using GPS to help remember them
How My hours works in Field, how corrections keep their history, what GPS does and doesn't do for you, and what the office sees.
Read the page →For the office
Planning the day, dispatch changes, reviewing reports.
Planning the day and sending it to the crew
How the dispatch board, drafts and sending work in Office, what a tech gets in Field when you send, and how hours and days off shape the plan.
Read the page →Reviewing and sending a service report
Where a drafted service report comes from, what to check and fix in the editor, and what happens when you send it or the draft never arrives.
Read the page →Bolt
What the assistant does on its own, and what it always asks about first.
Can't find it?
Email hello@boltwright.com. We read every one, and if the answer should have been on this page, it will be.