How BoltWright actually works.
Plain pages on what the app does and why we built it that way, written for techs in the field and the people in the office. Search, or scroll.
For techs in Field
Signing in, your day, working without signal, what you capture on site, hours, and how a job gets finished.
Signing in to Field on your phone
Signing in with your work Google account, staying signed in, what happens when a sign-in lapses offline, and what signing out takes off the phone.
Read the page →Your day in Field
A first-week tour of the Field app: Today, searching, what a stop holds, Start work, Done for now, finishing, and Bolt.
Read the page →Working with no signal
Field keeps your company's customers, sites and equipment on the phone, saves everything you do there first, and sends it when you have signal.
Read the page →Capturing a visit: notes, photos, readings and voice
What a tech records against a stop and a unit in Field, when it counts as saved, fixing a note or a unit, photographing receipts, and how it all reaches the report.
Read the page →Finishing a job and what happens to the report
How a tech finishes their part and the visit, what the office sees before anything goes out, and closing, moving, cancelling or removing a job.
Read the page →When the office changes your schedule
How Field shows you a change from dispatch, how to turn on schedule alerts, when a text goes out instead, and what the office sees.
Read the page →Your hours, and using GPS to help remember them
How the Timesheet tab works in Field, how fixes keep their history, what GPS does and doesn't do for you, and what the office sees.
Read the page →For the office
Planning the day, dispatch changes, reviewing reports, job expenses and receipts, and the service desk on your website.
Planning the day and sending it to the crew
The dispatch board, drafts and sending in Office, what a tech gets in Field, working hours and time away, and tasks and reminders with no job number.
Read the page →Reviewing and sending a service report
Where a drafted report comes from, what to check and fix (a tech's note too), how emailing it works, how quotes follow it, and what to do when a draft never arrives.
Read the page →Recording job expenses and receipts
Recording what a job cost beyond hours, checking the receipts techs photograph on site, and why GST or HST comes off the number job costing counts.
Read the page →Putting the service desk on your website
Getting the website snippet from Service desk > Setup, where to paste it, and what visitors see once the request form and chat are on your site.
Read the page →Bolt
What the assistant does on its own, and what it always asks about first.
Can't find it?
Email hello@boltwright.com. We read every one, and if the answer should have been on this page, it will be.